1. Who we are
All For All Pets is a pet-focused digital service operated by ANYFENCE A.I. LTD, a company registered in the Republic of Cyprus under registration number HE 471540, with registered office at Miltiadi Stylianou 26, Kato Polemidia, 4150 Limassol, Cyprus.
For privacy or data-protection questions, contact contact@allforallpets.com.
2. Scope
This Privacy Policy covers the All For All Pets website, beta-access and contact forms, mobile application, and related services. It explains how we process personal data when you use accounts, pet profiles, Lost & Found, maps, possible matches, Adoption, Community, messaging, notifications, AI-assisted features, reporting, blocking and support.
3. Information we process
Depending on how you use All For All Pets, we may process:
- Account and profile data: account identifier, email address, display name, avatar, authentication provider and settings.
- Pet information: pet name, animal type, breed or apparent breed, sex, age, size, colours, markings, behaviour, identifying details and photographs.
- Lost, Found, Seen and Reunited data: post text, photographs, dates, statuses, public notes, location information, comments, possible-match decisions and reunion information.
- Community and Adoption content: posts, comments, photographs, adoption-related information, engagement and moderation records.
- Messages: message content, participants, timestamps, replies, reactions, read state and moderation/report information.
- Notifications: push token, preferences and delivery-related metadata.
- Safety and moderation data: reports, blocked-user relationships, content identifiers, enforcement history and relevant evidence.
- Technical data: app version, device or browser information, crash/performance diagnostics and security events where enabled in production.
- Support data: information you send through contact, beta or support communications.
4. Location privacy
Location is important to Lost & Found features. Depending on the feature and your choices, we may process a location you select manually, device location when you grant permission, a more precise/private service location, and a privacy-adjusted or approximate public location.
Private or exact location data is treated separately from the public location shown to other users. A public map point or area may intentionally be less precise and should not be assumed to reveal a person’s exact location or private property.
5. Photos and media
We process photos you upload for pet profiles, Lost & Found, Community, Adoption and AI-assisted features. Photos may incidentally include people, addresses, vehicle registrations or other background information, so please avoid uploading unnecessary personal information about other people.
6. AI-assisted pet-photo processing
All For All Pets uses AI-assisted tools to help assess whether a photo is suitable for analysis, identify visible pet characteristics, help draft descriptions and surface possible matches.
When you choose an AI feature, selected photos and relevant pet information may be sent to a third-party AI service provider for processing. Before personal data is shared with a third-party AI provider, the app will provide the disclosure and request any permission required by applicable platform or privacy rules.
AI results are assistive only. They may be incomplete or wrong and do not prove that two pets are the same animal, establish ownership, or replace human review.
7. Optional AI improvement or training contributions
If we offer an optional feature that allows users to contribute photos or corrections to improve AI systems, that processing is kept separate from ordinary AI analysis. Ordinary service photos are not treated as voluntary training contributions unless the user separately agrees to that use.
8. Website contact and beta-access forms
For website enquiries we may process your name, email, organisation, enquiry category and message. For beta-access requests we may also process country, Android device model, the social platform you choose, a public profile URL and any optional note.
We request one public social profile for beta access only as a reasonable authenticity check for an invite-only test. We do not ask for your password, private messages or login credentials.
9. Why we use personal data and legal bases
Where the GDPR applies, the legal basis depends on the purpose. Core account, posting, messaging and requested service features are generally processed because they are necessary to provide the service or take steps at your request. Safety, fraud prevention, service security and proportionate diagnostics may rely on legitimate interests or legal obligations. Optional AI-improvement/training contributions rely on consent. Optional marketing uses consent where required.
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that was lawful before withdrawal.
10. Public information and other users
Some features are designed to share information with other users. Depending on the feature, this may include display name and avatar, pet photos, pet descriptions, post status, public/approximate location, Community or Adoption content and comments.
Do not publish information you do not want other users to see.
11. Service providers and recipients
We do not sell personal data. We may use service providers where necessary to operate the service, including:
- Google/Firebase for authentication, database, cloud storage, server functions and related infrastructure;
- Expo / EAS for application infrastructure, push delivery and diagnostics or observability where enabled;
- OpenAI for AI-assisted processing when a user requests an AI feature;
- Mapbox for mapping functionality in the mobile app;
- Cloudflare for website hosting, security and Turnstile anti-abuse checks;
- Resend for delivery of website contact and beta-request emails;
- 4fund as an external support/payment service when a user chooses to leave our site and support the project there.
We periodically review the service providers used by All For All Pets and update this policy when a material change affects how personal data is processed.
12. Website third-party resources
The website currently loads resources such as Google Fonts, Font Awesome/CDN assets and an embedded Google Maps view. Those providers may receive technical information such as IP address, browser or device information under their own privacy terms.
13. Cookies and analytics
We do not currently use advertising cookies or behavioural advertising on this website. We do not currently operate a website analytics profile for advertising purposes. Third-party embedded resources may use their own storage or cookies.
14. International transfers
Some service providers may process personal data outside Cyprus or the European Economic Area. Where GDPR transfer safeguards are required, we use an appropriate lawful mechanism such as an adequacy decision, the European Commission’s Standard Contractual Clauses or another permitted mechanism.
15. Retention
We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, taking account of whether an account or post remains active, whether a safety or moderation issue is unresolved, legal obligations, security needs and backup cycles.
For the current website, beta-access requests that do not progress may generally be retained for up to 12 months, and business/general enquiries for up to 24 months unless a longer period is reasonably needed for an ongoing relationship, legal obligation or dispute.
We periodically review our retention practices and delete or anonymise personal data when it is no longer necessary for the purposes described in this policy, subject to lawful retention requirements.
16. Account deletion
You can request account deletion through our public Account & Data Deletion page. This route remains available even if you no longer have the app installed. Where an in-app deletion control is available, it provides an additional way to start the same process.
Account deletion is intended to remove the authentication account and associated personal data that we are not legally required or otherwise lawfully permitted to retain, including profile data, user-owned content and media, private location data, tokens/preferences and other account-linked records. Limited security, legal or fraud-prevention records may be retained where necessary and lawful.
17. Your rights
Where the GDPR applies, you may have rights to information, access, correction, erasure, restriction, portability, objection, withdrawal of consent and complaint to a supervisory authority. To exercise a right, contact contact@allforallpets.com. We may need to verify your identity before acting on a request.
18. Complaints
You may lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus or another competent supervisory authority where applicable.
19. Automated processing
Possible-match scores and AI-generated descriptions are decision-support tools. They are not intended to make a legal or similarly significant decision about a person, determine animal ownership or conclusively identify an animal without human review.
20. Security
We use technical and organisational safeguards designed to protect personal data, including access controls and rules intended to separate private data from public data. No online service can guarantee absolute security.
21. Children
Users must be at least 16 years old to create an account. If applicable law requires additional parental or guardian authorisation, the account may be used only where that authorisation has been obtained.
22. Changes to this policy
We may update this Privacy Policy as the service, technology or legal requirements change. Where a change is material, we will provide an appropriate notice through the app, website or another reasonable channel where required.
23. Contact
Privacy and data-protection enquiries: contact@allforallpets.com
Legal operator: ANYFENCE A.I. LTD · HE 471540
Registered office: Miltiadi Stylianou 26, Kato Polemidia, 4150 Limassol, Cyprus